Why Freelancers Need Clear Contracts

A YouTuber, Ben Matchap, famous for parkour stunts among others, revealed in an angry Facebook post that he was denied payment by a customer (Kenneth Jeyaretnam) who thought he had leaked the video to The Online Citizen, which apparently wasn’t invited to the event.

Ben Matchap Kenneth Jeyaretnam

Source: Ben Matchap YouTube/Redwire Times

Ben also added two screenshots of selected replies within the email convo to an album titled “Client from hell aspiring politician edition”.

Kenneth Jeyaretnam vs Ben Matchap

Here’s the full post below:

So i was contacted by a friend to help out for a charity dinner,. When i found out it was the JBJ charity dinner i agreed to help for a small honorarium of $200 to do the photography and videography for the event.

Usually accepting such a small amount would mean i am spoiling the market for other camera workers, but hey it was for a charity.

But then i got a text the next day that said i had to send him the files in 30 mins or i would not get payment. This confused me because i already sent it to the friend who got me the gig and was liaising with me.

So basically shit went out of hand and apparently he made a police report because he thought i sent the video to TOC which is bullshit because TOC was filming their own recording of the event

Because he threatened to not pay the token amount at the start of the event i felt more comfortable asking to receive the money before sending the content over.

At no point did i even mention asking for $500, after all the agreed rate was $200.

Here’s a lesson for anyone who wants to hire artists to create content: NEVER EVER start a conversation by threatening to not pay and if you are already getting 1/3 the price be fucking grateful.

Now i have to go to the police station to let them take my statement…

Here are the two screenshots:

Kenneth Jeyaretnam vs Ben Matchap

Kenneth Jeyaretnam vs Ben Matchap

Things get tricky for freelancers when there aren’t clear contractual terms between the service provider (aka freelancer) and service buyers (aka clients).

According to the Law Society‘s Freelancer handbook, here are some tips on contracts and dispute resolution between freelancers and clients, and places to go to for advice.

1. Key terms a contract should have

Freelancer contract

2. Alternative ways to resolve disputes

Freelancer contract dispute resolution

3. Listing of courts for dispute resolution

Freelancer dispute resolution court

4. Where to get advice

NTUC legal advice freelancers


Also published on Medium.

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